People tell you more than they realize.  Maybe more than you realize they’re telling you.

Listen to the subtleties of the terminology they use, and you can easily determine their relationship to a person or idea, their opinion, even their age—and they won’t even know they’re giving it away.

A few nights ago I was on a late night flight out of Denver.  I was on my way home after hop-scotching around the Western US for a few days, and I’d ordered a cup of wine (sounds funny, doesn’t it, but they don’t trust us with glass anymore) about midway through the flight. 

I got up to stretch my legs at the back of the plane for a few minutes, and when I returned to (more…)