I just returned from a speaking appearance on the East Coast, and I made a point to my audience that dovetails nicely with what I’m about to tell you in this post.  The underlying principle that makes the 7th Reason People Ask You Questions so powerful is this, and it’s what I told the folks attending my event:  “People want to believe themselves, not you.  If you want to influence another person, allow them to (more…)

How many emails do you get in a day?  How many do you send? 

How many people do you communicate with almost exclusively by email?

Email is no longer a novelty, it’s the conduit for some of your most important “conversations”.  How well you write—and read—email means everything to the results you get.

I recently got a note from a reader who asked me for tips about negotiating via email.  It’s an interesting subject—and one that’s not talked about much, either. 

So here they are, 5 easy tips for better negotiation—and more effective communication generally—via email…

1-Are you negotiating, persuading… or selling?   Be honest with yourself about the purpose (more…)