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	<title>Comments on: Winners Throw the First Punch:  The Fine Line Between a Complaint and a Bragging Point—Quick Lesson for You from the Disparaged Apple iPhone4&#8230;</title>
	<atom:link href="http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/</link>
	<description>Been lied to lately?  Or could you tell--how to master deception, lying, and conversation...</description>
	<pubDate>Mon, 06 Feb 2012 10:29:50 +0000</pubDate>
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		<title>By: **Jeannie</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-400</link>
		<dc:creator>**Jeannie</dc:creator>
		<pubDate>Wed, 24 Nov 2010 18:26:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-400</guid>
		<description>Hello Jef, got an iPod touch to replace my old one that got stolen... it has everything an iPhone has except the phone bill. and line.</description>
		<content:encoded><![CDATA[<p>Hello Jef, got an iPod touch to replace my old one that got stolen&#8230; it has everything an iPhone has except the phone bill. and line.</p>
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		<title>By: **Jeannie</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-364</link>
		<dc:creator>**Jeannie</dc:creator>
		<pubDate>Thu, 12 Aug 2010 16:44:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-364</guid>
		<description>Receiver.  Does that mean the receiver is over confident?  Not that I am disregarding it...  It's just not killing me and nothing will.</description>
		<content:encoded><![CDATA[<p>Receiver.  Does that mean the receiver is over confident?  Not that I am disregarding it&#8230;  It&#8217;s just not killing me and nothing will.</p>
]]></content:encoded>
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		<title>By: Jef</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-354</link>
		<dc:creator>Jef</dc:creator>
		<pubDate>Thu, 05 Aug 2010 04:13:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-354</guid>
		<description>Feel like one to who?  The thower or the receiver?  Perspective is everything...</description>
		<content:encoded><![CDATA[<p>Feel like one to who?  The thower or the receiver?  Perspective is everything&#8230;</p>
]]></content:encoded>
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		<title>By: **Jeannie</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-352</link>
		<dc:creator>**Jeannie</dc:creator>
		<pubDate>Wed, 04 Aug 2010 01:58:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-352</guid>
		<description>What if the punch didn't feel like one?</description>
		<content:encoded><![CDATA[<p>What if the punch didn&#8217;t feel like one?</p>
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		<title>By: Jef</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-351</link>
		<dc:creator>Jef</dc:creator>
		<pubDate>Tue, 27 Jul 2010 05:33:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-351</guid>
		<description>Go Ashton! Is that an app we can buy?</description>
		<content:encoded><![CDATA[<p>Go Ashton! Is that an app we can buy?</p>
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		<title>By: **Jeannie</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-350</link>
		<dc:creator>**Jeannie</dc:creator>
		<pubDate>Mon, 26 Jul 2010 07:19:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-350</guid>
		<description>@aplusk blows up a helicopter with an iphone... in this movie http://jasonpollock.tv/2010/06/watch-the-killers-premiere-the-first-13-minutes-of-the-film/</description>
		<content:encoded><![CDATA[<p>@aplusk blows up a helicopter with an iphone&#8230; in this movie <a href="http://jasonpollock.tv/2010/06/watch-the-killers-premiere-the-first-13-minutes-of-the-film/" rel="nofollow">http://jasonpollock.tv/2010/06/watch-the-killers-premiere-the-first-13-minutes-of-the-film/</a></p>
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		<title>By: **Jeannie</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-348</link>
		<dc:creator>**Jeannie</dc:creator>
		<pubDate>Mon, 19 Jul 2010 09:44:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-348</guid>
		<description>yay thanks!!! iPhone soon =) someday! Rushing...</description>
		<content:encoded><![CDATA[<p>yay thanks!!! iPhone soon =) someday! Rushing&#8230;</p>
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		<title>By: Jef</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-347</link>
		<dc:creator>Jef</dc:creator>
		<pubDate>Mon, 19 Jul 2010 03:10:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-347</guid>
		<description>Oh, and Jeannie... I have 2 cell phones, one ATT and one Sprint... the ATT phone has worked in remote areas of Wyoming, Utah, NM, Colorado, and everywhere else I've been... even at Hermit Walt's mountain hideaway! ...and everywhere the Sprint phone has NO signal.  ATT means nothing to me, other than the coverage is excellent... my experience, for what it's worth.</description>
		<content:encoded><![CDATA[<p>Oh, and Jeannie&#8230; I have 2 cell phones, one ATT and one Sprint&#8230; the ATT phone has worked in remote areas of Wyoming, Utah, NM, Colorado, and everywhere else I&#8217;ve been&#8230; even at Hermit Walt&#8217;s mountain hideaway! &#8230;and everywhere the Sprint phone has NO signal.  ATT means nothing to me, other than the coverage is excellent&#8230; my experience, for what it&#8217;s worth.</p>
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		<title>By: Jef</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-346</link>
		<dc:creator>Jef</dc:creator>
		<pubDate>Mon, 19 Jul 2010 02:59:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-346</guid>
		<description>&lt;strong&gt;&lt;em&gt;The Innovator.&lt;/em&gt;&lt;/strong&gt;  That person sets what others will replicate, right?  

Dead on again Jeannie!</description>
		<content:encoded><![CDATA[<p><strong><em>The Innovator.</em></strong>  That person sets what others will replicate, right?  </p>
<p>Dead on again Jeannie!</p>
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		<title>By: Jef</title>
		<link>http://www.deceptionsecrets.com/2010/07/17/winners-throw-the-first-punch-the-fine-line-between-a-complaint-and-a-bragging-point%e2%80%94quick-lesson-for-you-from-the-disparaged-apple-iphone4/comment-page-1/#comment-345</link>
		<dc:creator>Jef</dc:creator>
		<pubDate>Mon, 19 Jul 2010 02:57:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.deceptionsecrets.com/?p=2189#comment-345</guid>
		<description>hey Jeannie... you're right, Apple was NOT first to the punch... don't know for sure that they actually had the chance to be here, but it's a good scenario to visualize the possibilities of them being first to the draw, defining the issue---rather than having it defined.

You're right on, the ACTUAL problems are much higher that the complaints.  Rule of thumb is, for every piece negative feedback there's 30 that don't bother!  But Apple had a .55% complaint rate, and they could have legitimately used that to their advantage... that was the stat.

Land Rover has one of the worst mechanical records out there... so why do people buy them?  To be seen.  Because they like the looks.  Heck, I love 'em myself.  Go to Beverly Hills, every 5th thing moving is a LR.  &lt;strong&gt;People replicate what others are doing&lt;/strong&gt;.  Emotion always trumps logic.  A lot of people want to have the new iPhone.  Period.  They won't be dissuaded by a reception glitch.  (And probably shouldn't be.)

Clinton and Lewinski?  You're gonna drag me there, Jeannie!?  Lewinsky punched first...  Clinton was damaged, he did get impeached didn't he (and aquitted by the Senate).  Still AMAZING he kept a presidency together, and continues to have stature somehow.

During presentations I have some talking points on the Clinton thing... no time here, but it's good stuff, lots of teaching points in that mess.

And the underdog... does he/she have a chance?  &lt;em&gt;Always.&lt;/em&gt;

Thanks for your thoughts Jeannie, good stuff!

(go get yourself that iPhone!)</description>
		<content:encoded><![CDATA[<p>hey Jeannie&#8230; you&#8217;re right, Apple was NOT first to the punch&#8230; don&#8217;t know for sure that they actually had the chance to be here, but it&#8217;s a good scenario to visualize the possibilities of them being first to the draw, defining the issue&#8212;rather than having it defined.</p>
<p>You&#8217;re right on, the ACTUAL problems are much higher that the complaints.  Rule of thumb is, for every piece negative feedback there&#8217;s 30 that don&#8217;t bother!  But Apple had a .55% complaint rate, and they could have legitimately used that to their advantage&#8230; that was the stat.</p>
<p>Land Rover has one of the worst mechanical records out there&#8230; so why do people buy them?  To be seen.  Because they like the looks.  Heck, I love &#8216;em myself.  Go to Beverly Hills, every 5th thing moving is a LR.  <strong>People replicate what others are doing</strong>.  Emotion always trumps logic.  A lot of people want to have the new iPhone.  Period.  They won&#8217;t be dissuaded by a reception glitch.  (And probably shouldn&#8217;t be.)</p>
<p>Clinton and Lewinski?  You&#8217;re gonna drag me there, Jeannie!?  Lewinsky punched first&#8230;  Clinton was damaged, he did get impeached didn&#8217;t he (and aquitted by the Senate).  Still AMAZING he kept a presidency together, and continues to have stature somehow.</p>
<p>During presentations I have some talking points on the Clinton thing&#8230; no time here, but it&#8217;s good stuff, lots of teaching points in that mess.</p>
<p>And the underdog&#8230; does he/she have a chance?  <em>Always.</em></p>
<p>Thanks for your thoughts Jeannie, good stuff!</p>
<p>(go get yourself that iPhone!)</p>
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