Comments on: How to Negotiate Email with Clarity, Cleverness, and Insight—5 Simple Tips… http://www.deceptionsecrets.com/2009/08/09/how-to-negotiate-email-with-clarity-cleverness-and-insight%e2%80%945-simple-tips/ Been lied to lately? Or could you tell--how to master deception, lying, and conversation... Mon, 06 Sep 2010 06:54:34 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Jef http://www.deceptionsecrets.com/2009/08/09/how-to-negotiate-email-with-clarity-cleverness-and-insight%e2%80%945-simple-tips/comment-page-1/#comment-209 Jef Fri, 25 Sep 2009 21:04:46 +0000 http://www.deceptionsecrets.com/?p=1328#comment-209 hi, John, as I wrote in the post, "my best tip for negotiating by email: Don’t do it." Sounds like you have little choice, though. And it can be done. You mention offers and clients, so you're selling, right? Oddly, selling via email is easier than negotiating by email... but you're doing both. Flinching via email may not be the answer, so much as how you word yourself in your reply... and that depends on knowing the subtleties of a given language. If you're leaning at all on a dictionary, you're likely not going to be coming off like a native speaker would. True negotiation by email is hard, with the key being very good, subtle use of the wordage... which you'll have a hard time doing if you aren't a master of that language. You've probably seen labels that are in English, but obviously written by a Chinese speaker who knows just enough to get by, something like, "Careful read cautions on box side." A person with limited dexterity in a language will be limited in the nuances... which is where negotation and influence is practiced best. That said, I could give you better direction if I knew your specifics, and might be able to help you more than I have here. I'll contact you by email and we can go into it further if you like. I have some suggestions on how to "flinch" as well. Thanks much for the comment, John, you've raised some interesting stuff, and given me some things to consider... maybe another post is due on some different angles of this. -jef hi, John, as I wrote in the post, “my best tip for negotiating by email: Don’t do it.”

Sounds like you have little choice, though. And it can be done.

You mention offers and clients, so you’re selling, right? Oddly, selling via email is easier than
negotiating by email… but you’re doing both. Flinching via email may not be the answer,
so much as how you word yourself in your reply… and that depends on knowing the subtleties
of a given language.

If you’re leaning at all on a dictionary, you’re likely not going to be coming off like a native speaker
would. True negotiation by email is hard, with the key being very good, subtle use of the
wordage… which you’ll have a hard time doing if you aren’t a master of that language.

You’ve probably seen labels that are in English, but obviously written by a Chinese speaker who
knows just enough to get by, something like, “Careful read cautions on box side.” A person with
limited dexterity in a language will be limited in the nuances… which is where negotation and
influence is practiced best.

That said, I could give you better direction if I knew your specifics, and might be able to help
you more than I have here. I’ll contact you by email and we can go into it further if you like. I have
some suggestions on how to “flinch” as well.

Thanks much for the comment, John, you’ve raised some interesting stuff, and given me
some things to consider… maybe another post is due on some different angles of this.

-jef

]]> By: John http://www.deceptionsecrets.com/2009/08/09/how-to-negotiate-email-with-clarity-cleverness-and-insight%e2%80%945-simple-tips/comment-page-1/#comment-208 John Wed, 23 Sep 2009 11:37:20 +0000 http://www.deceptionsecrets.com/?p=1328#comment-208 Thanks for the article, Jeff, but I would sure like more insight on the actual subject of the title "How to negotiate by email". In my business, negotiations are carried on exclusively by email, I never see or talk to my clients. That's because I am a translator, and my clients speak many different languages and are scattered all over the globe. I have spoken to maybe 5 of them by phone - calling from Spain, France, Belgium, China, Brazil - and the conversation went nowhere because we didn't understand each other's language. So we revert to email, where you can use the dictionary. That's the nature of the new global economy we live in. I was taught in a negotiation to always 'flinch' at the other's offer. How do you 'flinch' by email? This is the new economy, and somehow we need to find out the new methods. Thanks for the article, Jeff, but I would sure like more insight on the actual subject of the title “How to negotiate by email”. In my business, negotiations are carried on exclusively by email, I never see or talk to my clients. That’s because I am a translator, and my clients speak many different languages and are scattered all over the globe. I have spoken to maybe 5 of them by phone - calling from Spain, France, Belgium, China, Brazil - and the conversation went nowhere because we didn’t understand each other’s language. So we revert to email, where you can use the dictionary. That’s the nature of the new global economy we live in. I was taught in a negotiation to always ‘flinch’ at the other’s offer. How do you ‘flinch’ by email? This is the new economy, and somehow we need to find out the new methods.

]]> By: Jef http://www.deceptionsecrets.com/2009/08/09/how-to-negotiate-email-with-clarity-cleverness-and-insight%e2%80%945-simple-tips/comment-page-1/#comment-185 Jef Mon, 10 Aug 2009 19:24:39 +0000 http://www.deceptionsecrets.com/?p=1328#comment-185 And you hit on something pretty big here (that I didn't): Choose the wordage of your subject line carefully. If they don't open the email, nothing else matters, does it? Curiosity is the best device for writing subject lines that will get your emails opened. No deception or tricks, of course, but there's usually an interesting and curiosity-provoking way to title ANY email. Thanks J! And you hit on something pretty big here (that I didn’t): Choose the wordage of your subject line carefully. If they don’t open the email, nothing else matters, does it?

Curiosity is the best device for writing subject lines that will get your emails opened.

No deception or tricks, of course, but there’s usually an interesting and curiosity-provoking way to title ANY email.

Thanks J!

]]> By: ***jeannie*** http://www.deceptionsecrets.com/2009/08/09/how-to-negotiate-email-with-clarity-cleverness-and-insight%e2%80%945-simple-tips/comment-page-1/#comment-184 ***jeannie*** Mon, 10 Aug 2009 18:53:28 +0000 http://www.deceptionsecrets.com/?p=1328#comment-184 Jef, you are correct about email as the wrong medium for negotiating with someone. In my case it started with talks on the phone and later on I ended up talking to the person's staff, then corresponded by email. I already had an indication of the person's position when I started talking to his staff. Time to move on! You wrote 'How well you write—and read—email means everything to the results you get.' It is very true. No matter how carefully one writes, depending on how well the recipient reads, the message may or may not be received correctly. Or it the email may not be opened at all! My autoresponder clearly shows this. So much to learn... thanks Jef! Jef, you are correct about email as the wrong medium for negotiating with someone. In my case it started with talks on the phone and later on I ended up talking to the person’s staff, then corresponded by email. I already had an indication of the person’s position when I started talking to his staff. Time to move on!

You wrote ‘How well you write—and read—email means everything to the results you get.’ It is very true. No matter how carefully one writes, depending on how well the recipient reads, the message may or may not be received correctly. Or it the email may not be opened at all! My autoresponder clearly shows this.

So much to learn… thanks Jef!

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